{"id":104,"date":"2020-10-07T07:59:03","date_gmt":"2020-10-07T07:59:03","guid":{"rendered":"http:\/\/matthewjrodgers.com\/?page_id=104"},"modified":"2022-08-18T16:13:29","modified_gmt":"2022-08-18T21:13:29","slug":"about","status":"publish","type":"page","link":"https:\/\/matthewjrodgers.com\/?page_id=104","title":{"rendered":"About"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"104\" class=\"elementor elementor-104\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5266e4c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5266e4c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a4079c2\" data-id=\"a4079c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ba316d elementor-widget elementor-widget-image\" data-id=\"9ba316d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"200\" height=\"300\" src=\"https:\/\/matthewjrodgers.com\/wp-content\/uploads\/2021\/04\/rogers-family-31-200x300.jpg\" class=\"attachment-medium size-medium wp-image-24470\" alt=\"Picture of Matthew Rodgers\" srcset=\"https:\/\/matthewjrodgers.com\/wp-content\/uploads\/2021\/04\/rogers-family-31-200x300.jpg 200w, https:\/\/matthewjrodgers.com\/wp-content\/uploads\/2021\/04\/rogers-family-31-683x1024.jpg 683w, https:\/\/matthewjrodgers.com\/wp-content\/uploads\/2021\/04\/rogers-family-31-768x1152.jpg 768w, https:\/\/matthewjrodgers.com\/wp-content\/uploads\/2021\/04\/rogers-family-31-1024x1536.jpg 1024w, https:\/\/matthewjrodgers.com\/wp-content\/uploads\/2021\/04\/rogers-family-31-1365x2048.jpg 1365w, https:\/\/matthewjrodgers.com\/wp-content\/uploads\/2021\/04\/rogers-family-31-982x1473.jpg 982w, https:\/\/matthewjrodgers.com\/wp-content\/uploads\/2021\/04\/rogers-family-31-267x400.jpg 267w, https:\/\/matthewjrodgers.com\/wp-content\/uploads\/2021\/04\/rogers-family-31-scaled.jpg 1707w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fbc1a74 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fbc1a74\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ca68b6\" data-id=\"7ca68b6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-417f4aa elementor-widget elementor-widget-text-editor\" data-id=\"417f4aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>IT Customer Support Specialist and Technician with experience solving complex problems for businesses of various size, including Fortune 500. Pioneered major process improvement initiatives, including the roll out of a new Service Desk application which streamlined internal workflows, increased collaboration within and across teams, and better served customers. Created software which provided visibility into any team inefficiencies or under\/over-staffing issues. And launched a knowledge base which significantly increased team productivity and significantly reduced customer downtime.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>IT Customer Support Specialist and Technician with experience solving complex problems for businesses of various size, including Fortune 500. Pioneered major process improvement initiatives, including the roll out of a new Service Desk application which streamlined internal workflows, increased collaboration within and across teams, and better served customers. Created software which provided visibility into any&hellip; <a href=\"https:\/\/matthewjrodgers.com\/?page_id=104\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">About<\/span><\/a><\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"footnotes":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/matthewjrodgers.com\/index.php?rest_route=\/wp\/v2\/pages\/104"}],"collection":[{"href":"https:\/\/matthewjrodgers.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/matthewjrodgers.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/matthewjrodgers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=104"}],"version-history":[{"count":22,"href":"https:\/\/matthewjrodgers.com\/index.php?rest_route=\/wp\/v2\/pages\/104\/revisions"}],"predecessor-version":[{"id":24618,"href":"https:\/\/matthewjrodgers.com\/index.php?rest_route=\/wp\/v2\/pages\/104\/revisions\/24618"}],"wp:attachment":[{"href":"https:\/\/matthewjrodgers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}